Built for affordable housing teams

The operating system for
tax credit compliance

Compliance. Service. Communication. Cost. One platform.

TaxCredit OS unifies compliance workflows, improves resident service, centralizes communications, and reduces operational cost — purpose-built for LIHTC and affordable housing teams.

Audit-ready compliance from intake to final packet
Faster, clearer experience for residents and applicants
Every message tracked in one case record
Consolidate tools and reduce staff hours per case
Case Dashboard
0 In Review
0 Corrections
0 Ready to Sign
0 Complete
Review Unit 204 — Garcia Recert
Correction Unit 118 — Thompson New App
Signature Unit 305 — Nguyen Renewal
Complete Unit 412 — Williams Recert
60% Fewer correction cycles
Faster packet assembly
5+ Tools consolidated into one
Built by LIHTC professionals

Four pillars that drive every feature we build

Everything in TaxCredit OS is designed to strengthen one or more of these core outcomes for your team.

Compliance

Structured workflows, guided reviews, and automatic audit trails ensure every case meets LIHTC requirements from day one. Stop chasing paperwork and start trusting your process.

Customer Service

Give residents and applicants a clear, guided experience. Fewer phone calls asking for status. Fewer repeated document requests. Faster move-ins and recertifications.

Communications

Every reminder, correction request, and follow-up lives inside the case record. Email and SMS from one place. No more lost threads or missed messages.

Cost

Consolidate five or more disconnected tools into one platform. Reduce staff hours per case, eliminate rework, and handle more volume without adding headcount.

Sound familiar?

These are the pain points we hear from every team before they switch to TaxCredit OS.

Compliance scattered across too many tools

Data lives in spreadsheets, shared drives, and email. Missing forms surface too late, creating rework loops. There’s no single source of truth for any case.

Residents left in the dark

Applicants call the office to ask about status. Residents resubmit documents they already sent. Nobody knows where they stand in the process, and your team spends hours answering the same questions.

Communication threads everywhere

Correction requests go out by email, follow-ups by phone, updates by text. Nothing is tracked in one place. Important messages get lost and deadlines slip.

Hidden operational costs

Your team pays for separate tools for intake, storage, e-signatures, messaging, and reporting. Staff spend hours on manual tracking and rework. The true cost per case is higher than it needs to be.

One platform, organized around what matters

Every module in TaxCredit OS maps back to the Four C’s — strengthening compliance, service, communications, and cost efficiency.

Compliance

Structured case management that keeps every household on track from application to final packet.

  • Single case record per household with full history
  • Structured manager and compliance review stages
  • Issue tracking with correction and resubmission loops
  • Signature coordination and final packet assembly
  • Automatic audit trail for every action

Customer Service

A resident-facing experience that reduces confusion and speeds up every interaction.

  • Guided intake forms with clear instructions
  • Real-time document upload and packet tracking
  • Status visibility so residents know where they stand
  • Fewer repeated requests and office calls

Communications

Every message lives inside the case record so nothing falls through the cracks.

  • In-case email and SMS messaging
  • Automated reminders and follow-ups
  • Correction request delivery and tracking
  • Full message history in every case record

Cost

Consolidate your toolstack and reclaim the hours lost to manual tracking and rework.

  • Portfolio dashboards replace manual tracking
  • One platform replaces 5+ disconnected tools
  • Automated packet assembly saves hours per case
  • Audit trail eliminates reconstruction work

How the Four C’s come together in your workflow

Four stages that turn fragmented compliance into a unified, measurable process.

1

Intake that serves residents

Applicants and residents complete guided forms with clear instructions. Documents are uploaded, tracked, and validated automatically — reducing confusion and ensuring nothing is missed.

2

Review with built-in compliance

Property managers and compliance teams review each case in a structured workspace. Issues are flagged, corrections are tracked, and eligibility is verified before anything moves forward.

3

Communications that close the loop

Correction requests, reminders, and follow-ups go out from within the case record. Every message is tracked. Residents know exactly what’s needed and when.

4

Finalization that saves time and money

Signatures are coordinated, packets are assembled automatically, and the audit trail is complete. What used to take hours of manual assembly is done in minutes.

Every role, connected to what matters most

Each team member works in the same platform with views optimized for their responsibilities.

Property Managers

See every case at your property. Know what needs your review, what’s waiting on the applicant, and what’s ready for compliance.

Compliance Cost

Leasing Teams

Collect documents, guide applicants through intake, and hand off complete packets without email back-and-forth.

Service Comms

Compliance Teams

Review cases in a structured workspace. Track issues, request corrections, verify eligibility, and approve with confidence.

Compliance

Regional Managers

Monitor multiple properties from one dashboard. See what’s late, blocked, or approaching deadlines portfolio-wide.

Cost Comms

Leadership & Admin

Get portfolio-level reporting, submission readiness views, and audit trail access without digging into individual cases.

Cost

Measurable improvements across every C

Teams using a unified compliance workflow see better results across the metrics that matter most.

Audit-ready cases, every time

Guided workflows and automatic audit trails mean fewer findings, fewer corrections from state agencies, and confidence at every review.

Residents served, not frustrated

Faster processing times, clearer communication, and fewer repeated requests add up to a better experience for every applicant and resident.

Nothing lost, everything tracked

Every message, reminder, and correction request is logged in the case record. Your team never has to reconstruct a conversation or chase a missing thread.

Do more with your existing team

Consolidate tools, reduce rework hours, and handle growing portfolios without proportionally growing headcount. Replace 5+ separate tools with one.

Fits your stack — replaces the sprawl

TaxCredit OS connects to your existing PMS, storage, and signature tools while replacing the disconnected spreadsheets, email chains, and manual tracking that drive up cost.

Property Management Systems

Sync resident and unit data from your PMS to eliminate double-entry.

Document Storage

Store and retrieve documents from your existing cloud storage providers.

E-Signature

Trigger and track signature requests directly from within the case workflow.

Communications

Send reminders, correction requests, and follow-ups via email and SMS from each case.

Reporting Portals

Export submission-ready data and packets for state agency reporting requirements.

Purpose-built for affordable housing compliance

TaxCredit OS was created by people who understand the day-to-day reality of LIHTC compliance operations. We’ve lived the correction loops, the packet chaos, the resident confusion, and the reporting deadlines.

We built this platform around four principles: strengthen Compliance, improve Customer Service, centralize Communications, and reduce Cost. Every feature maps back to at least one of these outcomes.

Enterprise-grade Security SOC 2 compliant infrastructure
Multi-tenant Architecture Isolated data per organization
99.9% Uptime SLA Reliability your team can count on
LIHTC-specific from Day One Not generic PM adapted to compliance

Common questions

How is TaxCredit OS different from generic project management tools?

TaxCredit OS is purpose-built for LIHTC and affordable housing compliance. Every workflow, form, status, and report is designed around the actual steps your team follows — intake, review, corrections, signatures, and final packet assembly. Generic tools require extensive customization to approximate what we do out of the box.

What property management systems do you integrate with?

We integrate with major PMS platforms including Yardi, RealPage, and Entrata. Resident and unit data syncs automatically so your team avoids double-entry. We’re continuously adding new integrations based on customer demand.

How long does implementation take?

Most teams are up and running within 2–4 weeks. We handle data migration, PMS integration, and team training. You can start with a single property and expand across your portfolio at your own pace.

Where is our data stored? Is it secure?

All data is stored in SOC 2 compliant, US-based cloud infrastructure with encryption at rest and in transit. Each organization’s data is isolated in a multi-tenant architecture. We take data security as seriously as you take compliance.

Can we start with one property and expand later?

Absolutely. Many teams pilot TaxCredit OS at a single property before rolling out portfolio-wide. The platform scales from a single site to hundreds of properties with portfolio-level dashboards and reporting.

How does pricing work?

Pricing is based on the number of properties and units in your portfolio. We offer flexible plans that grow with you. Request a demo and we’ll put together a quote tailored to your organization.

Do residents need to create accounts?

Residents and applicants access the platform through secure magic links sent via email or SMS — no passwords to remember, no accounts to create. They can upload documents, check status, and respond to correction requests from any device.

Ready to bring the Four C’s to your portfolio?

See how TaxCredit OS strengthens compliance, improves service, centralizes communication, and reduces cost — all in one platform.